Cancellation Policy

1. Which plans renew

• Monthly (card): charged every month; renews automatically until you cancel.
• Yearly (card): charged once a year; renews automatically until you cancel. We remind you by e-mail before a yearly renewal.
• Lifetime: one payment, no renewals, nothing to cancel.
• Licences bought earlier by EasyPaisa or PayPal never renew by themselves; renew them by card in your account when they end.

2. How to cancel

• Go to my.onairhero.com, sign in with Google, and choose Manage card & billing → Cancel. You can also switch between monthly and yearly there.
• Or ask us on WhatsApp 0346 0665233 or at admin@riwada.com, and we cancel it for you.
• Cancel before your renewal date to avoid the next charge.

3. When access ends

• Cancelling stops future charges. Pro keeps working until the end of the period you already paid for; after that the app goes back to the Free edition (your custom kit stays saved and comes back when you renew).
• We don't refund the unused part of a period you cancel (see the Refund Policy for the 3-day refund on new purchases).
• You can turn auto-renew back on at any time from my.onairhero.com — no new key needed.

4. If a renewal payment fails

We and our card processor e-mail you and retry the payment. Pro keeps working for 3 days after the end of your paid period while we retry. If the payment still hasn't gone through, Pro pauses until it does; update your card at my.onairhero.com.

5. Upgrading to lifetime

When you upgrade from monthly or yearly to lifetime, your card auto-renew is cancelled straight away, so you are never charged a renewal after buying lifetime. The time already paid for isn't refunded separately.